Tips and Tricks:
Try These Strategies to Connect. Please note that you must have an Internet Connection Download Speed of at least 1.5 mbps. You can test this speed by visiting http://www.pingtest.net/. Verify your Internet Browser meets the minimum requirements:
Make sure you have the latest update of Adobe Flash Player by downloading or updating it at http://get.adobe.com/flashplayer. Make sure cookies are enabled on your Internet Browser. If you are connecting wirelessly, switch to connect to a wired connection if possible. Close all the programs on your device and refresh your Internet Browser. If this fails, please restart your device and reopen your browser.
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